Products can only be exchanged within three days of receipt.
Returns are only accepted within a day from the date of the receipt.
*It is prohibited to return or exchange any products after their original packaging has been opened.
For returns and exchanges, you are welcome to visit our branches.
*You can also contact us via email at [email protected]
Dear customer,
If the shipping company has received your order or a bill lading is issued, and you request to cancel your order, the amount paid will be refunded with a deduction of the delivery charge.
Moreover, if you desire to exchange or return any product (for any reason) after receipt, the shipping amount for the returned order and the new order must be paid.
Please note that any shipping amounts go directly to the shipping company.